The 910 error code is a Google Play error that stops you from installing, uninstalling, or updating an app from Google Play Store. This error may occur when you uninstall apps that are on your android device.
It could also be a result of some corruption in your device. This error can ruin your experience while using the Google play store. However, whatever the cause of this error is, you can fix it. In this guide, we will review what this error is, its causes, and five possible fixes for it.
The error code 910 is a common error on Marshmallow (6.x), Lollipop (5.x), Nougat, and Oreo. The error message reads; “App can’t be installed. Try again and if the problem continues, get help troubleshooting (Error code – 910).”
Once this error message pops up on your screen, you need to look for a solution immediately.
- 1 What causes the Error Code 910
- 2 How to Fix the Error Code 910
- 3 Android Can’t Install Apps
- 4 Can’t Install Games on Google Play?
- 5 Conclusion
What causes the Error Code 910
The error code 910 can happen as a result of several reasons. It could be because of some incorrect settings or corruption on your device. However, I have listed a couple of reasons you may be getting this error code below:
Corrupted data in the Cache folder – You may be getting the 910 error code on your device because of file corruption in the cache folder. When this is applicable, you should fix it by clearing up the Google Play store’s cache.
Some kind of Google Account glitch or corruption – A Google account glitch could also be the culprit for the error code 910. And this can occur without you knowing it. If this case applies to you, try signing in and out of your Google account to fix it.
Data present on the SD card cannot be accessed – If you are using an SD card for memory on your Android device, you will likely encounter this error.
Even though it is not clear why this is so, some people speculate that it is because the SD card has a different format from your device. In this case, fixing the error will require that you move the app to the internal storage and update it while it is there.
Corrupted Data on the SD card – Some people have encountered the 910 error code due to corruption on their SD card. If this case applies to you, you should fix it by ejecting your SD card from your device, either physically or virtually, and then putting it back in.
Google Play Store is not allowing the update to complete – You may also encounter the error code 910 when your device is incompatible with the Google Play app. If this is your case, a workaround will be to download the Google Play app from another APK download website.
How to Fix the Error Code 910
I have arranged some potential solutions below to help you fix the Android error code 910. If you are looking for the best approach, follow the steps below in their order of presentation.
Solution 1: Clearing the Cache of the Google Play Store
You may be encountering Android Error Code 910 due to some badly cached data in the installation folder. In this case, you can fix the error code by clearing the cache and application data of the Google Play Store app.
- Step 1: On the home screen of your Android device, tap on the Settings menu. In the Settings menu, tap on Apps & notifications and click on Apps or App List.
- Step 2: Go through the apps list and find Google Play Store. Tap on the app to open it.
- Step 3: From the Info menu of Google Play Store, tap on Storage to reach the clearing data option.
- Step 4: In the Storage option, click on Clear Cache. Once this process is complete, click on Clear Data.
- Step 5: When you have cleared the data of Google Play Store, restart your PC and try to update or re-download the app that was causing the error.
Clearing the cache on the Google Play store should be enough to fix the error, but you need to move down to the next potential fix below if you are still encountering it.
You may encounter the android error code 910 if you’re dealing with a corrupted Google account. In this case, you would fix it by signing out and in of your Google account.
- Step 1: Open your Settings app and access the Accounts menu.
- Step 2: In the User & accounts screen, locate your Google account, and tap on it.
- Step 3: Navigate to the bottom of the screen and tap Remove.
- Step 4: When you have removed the Google account, return to the User & accounts screen, scroll to the bottom of your screen, and tap on Add account.
- Step 5: In the Add, an account window, tap Google, and follow the on-screen instructions to re-add your Google account.
- Step 6: Restart your computer and try to update or download the app at the next startup.
Re-linking your Google account should be enough to fix the error, but you need to move down to the next potential fix below if you are still encountering it.
Solution 3: Moving the app from SD to Internal
You may encounter the error code 910 you are using an SD card for extra memory. When this happens, you will fix the issue by moving the app to the internal storage and updating it.
- Step 1: Access the Settings menu and go to Apps & Notifications. Tap on Apps to see all your installed applications.
- Step 2: In the list of installed applications, find the app that refuses to install and tap on it to expand its menu.
- Step 3: Tap on Storage, then tap on Change storage location and move the app to Internal Storage.
- Step 4: Once the app has been moved to internal storage, update the application again, and see if it completes without issues. If you’re still encountering the error code 910, jump to solution 4.
- Step 5: If you updated the app while moving to the Internal Storage, you could take it back to the SD card as soon as the process is complete.
You may encounter the error code 910 because of corruption present on the SD card. When this happens, you will resolve it by ejecting the SD card before updating the app.
- Step 1: Access the Settings menu of your Android device and tap Storage.
- Step 2: Tap Unmount SD card and confirm to make your Android pretend that the SD card is physically removed.
- Step 3: Access the Google Play Store and download or update the app showing the error message.
Ejecting the SD card from the settings menu should be enough to fix the error, but you should move down to the next potential fix below if you are still encountering it.
Solution 5: Download & install the APK from a third party website
You may encounter the error code 910 if your device model and the google play store app are not compatible. When this happens, try sideloading the app from an external APK website.
- Step 1: Visit a 3rd party website with
- Step 2: Use the search function to find the latest version of the application that you want to install and tap on it.
- Step 3: Hit the Download APK button and wait for the download to complete.
- Step 4: If you have not installed APKs before, you will be notified that your device is blocking apps from unknown sources. Go to Settings and click on Security & Privacy. Modify Install unknown apps to Allowed.
- Step 5: Open the downloaded app and follow the on-screen prompts to install the application or update.
Android Can’t Install Apps
If you cannot install apps on Google Play because of error codes, you should try the solutions below.
- Step 1: You should clear the cache and data of the Google Play app.
- Step 2: If it does not work, you can uninstall the updates.
- Step 3: If the step did not work, go to Settings and click on memory or Storage to turn off your SD card.
- Step 4: Go back to Google Play and try installing the app.
- Step 5: If the error persists, check if you have your app on an external card. If you do, transfer it to the internal memory.
- Step 6: You can now send it to the SD card when the application is installed.
Can’t Install Games on Google Play?
If you can’t download games on Google play, you need to follow the guide below to fix it.
- Check that you have a strong mobile data connection or Wi-Fi.
First, ensure that you have a strong internet connection. It would be best if you connected to a Wi-Fi network.
If you cannot access Wi-Fi, ensure that you have a strong mobile data connection. Then try downloading it again.
- Restart your device
If you still cannot download after you clear the cache and data of the Play Store, restart your device.
- Step 1: First, press and hold down the Power button until the menu pops up.
- Step 2: Tap Power off or Restart if that is an option.
- Step 3: If needed, press and hold the Power button until your device turns on again.
- Check your data connection storage space and SD card.
When your device’s storage space is low, it can stop apps from downloading and installing. Your device could be low on space if you have seen a notification about storage space or if there are less than 1 GB available when you check.
Also, you need to ensure that you have a strong data connection. It would be best if you can connect to a Wi-Fi network. If you cannot access Wi-Fi, make sure you have a strong mobile data connection. Then try downloading again.
SD cards can also trigger problems if they are not set up correctly. If your device includes an SD card, try ejecting and removing your SD card, then re-insert it.
- Update your Android Version
You can do this with the steps below.
- Step 1: Go to the Settings menu on your device. Scroll down and tap on “About phone.”
- Step 2: Now, tap on Update Center and the software Update
- Step 3: Now, open the “Check for Update” option. Allow your device to look for updates.
- Step 4: If there are available updates, you will be prompted to download the updates and install them.
- Step 5: Now, follow the on-screen instructions and install the new updates.
Error Code 910 is a common error encountered by many users of Android users. This error is not difficult to fix. Sometimes you would have to reinstall the Google Play store to fix it.
In this article, I have provided you with the solutions to help you fix it. Now it’s your turn to perform these solutions and tackle this error.