Netflix Error Code m7111-1331 [Solved]

Do you enjoy binge-watching on Netflix? Netflix is one of the most popular video streaming services online that provide access to a huge collection of videos, movies, web series, and so more. Netflix content is known to make up around 80 percent of the total views in the United States alone. 

While you might enjoy watching your favorite movie or web series on Netflix, then there are chances that you might experience some technical glitches at some point of your overall experience. While this quite a common issue, it tends to disrupt the overall experience of watching your favorite series or movie on Netflix.

One of the most common issues that a wide number of Netflix users across the globe tend to face is the Error Code “m7111-1331-4027.” This is the error that tends to occur when there remains a problem with your browser from which you will be accessing Netflix.

The Error Code “m7111-1331-4027” has been officially documented by Netflix. According to the famous video streaming service provider, the given error is known to occur if the browser is either not capable of fulfilling the requirements for playing shows or there happens to be some bad data in the cache that might be prohibiting the app from playing.

The given error message has been on the broadcast for quite some time now. In some of the cases, the given Netflix error is also known to occur if the particular server for the given geographical location is down. The users can look forward to fixing the given error message with the help of minute troubleshooting. This is because the problem set is quite minimal and there is no requirement of technical expertise to achieve the same.

What is the Reason for the Error Code “m7111-1331-4027” on Netflix to Occur?

As already mentioned, the given error for Netflix is mostly known to point towards the issues related to the given browser with which you are accessing the platform. Some of the common reasons for which you might encounter the given issue are:

  • Not enabling HTML5 on the browser. 
  • Presence of conflicting Chrome extensions during the playback of Netflix
  • Google Chrome has broken down and might not feature the complete set of installation files.
  • There is the presence of bad cache or cookies that would prevent Netflix playback. Netflix is known to impose highly strict rules when it comes to the cache or cookies due to the respective copyright considerations to be taken into account.
  • The Netflix server might be down.
  • The browser that you are using might be outdated. Netflix is known to align itself to the latest version of the browser. 

How to Fix Netflix Error Code m7111-1331-4027?

#1 Making Use of a Supported Browser & Enabling HTML5

There is no denying the fact that Netflix is known to support playback only on well-known browsers like Google Chrome, Edge, Firefox, and others. Therefore, if you might be using some unsupported browser for streaming Netflix, then you might encounter the given error. 

At the same time, it is imperative for you to enable HTML 5 on your browser. HTML 5 serves to be the latest version of the markup language. Moreover, it is also one of the most used platforms for streaming services in the respective operations.

Therefore, if you tend to have a browser that does not provide support to HTML 5 or you have disabled the same manually, then you should make sure that you are using the latest HTML 5 version to support Netflix browsing. 

#2 Disable Chrome Extensions

Chrome extensions can be described as pluggable components of codes that allow the users to extend the overall functionality of the respective browser. The given extensions can be regarded as anything –ranging from video downloaders to proofreading software solutions.

When you have enabled the Google Chrome extensions in the browser, then you might encounter some issues with Netflix. Therefore, you can try disabling the same, and then streaming Netflix all over again.

  • Launch Google Chrome and type “chrome: //extensions” in the given dialogue box.
  • Toggle every available extension as “off.”
  • Once you have disabled all the available Google Chrome extensions, you can restart the browser and try streaming Netflix again.

#3 Update or Reinstall Chrome

You should check out whether or not there are some updates available on Chrome. In case there is, then you should aim at updating the browser immediately. Then, you can restart the computer, and try to access Netflix all over again. 

In case you already have an updated version, then you should aim at reinstalling the software on your PC. There are chances that the given installation might have become corrupt.

This can be resolved only when you reinstall the software. When you do so, you can try to access Netflix without syncing the respective users. This way, you can rule out if there was some “user” problem. 

  • Press Windows + R, and then type “appwiz.cpl” in the respective dialogue box. Press Enter.
  • Once you have launched the Application Manager icon, you can search for the entity “Google Chrome.” Right-click on the same and select the option “Uninstall.”
  • Restart your PC and go to the official website of Google Chrome. Download its latest version and install the same. Once the same has been installed, check whether or not the Netflix Error Code “m7111-1331-4027” has been removed.

#4 Check the Server Status

You should also check whether or not the given Netflix server is running. There have been instances in the past wherein the given error message occurred when the Netflix server was not available or offline.

To check the respective server status, you can visit the official website of Netflix. Otherwise, you can also look out for information in multiple communities or forums. 


If you are addicted to binge-watching on Netflix, the chances are you cannot do without it on a daily basis. Therefore, by knowing about the solution to the most common Netflix Error Code “m7111-1331-4027,” you can easily resolve the problem and keep streaming your favorite shows.