As is the case with all popular sites, Netflix is also prone to certain errors and problems. Here, we will be discussing how to fix the error code m7121 1331. It is a problem that many users of the popular platform experience from time to time. As such, there is a need to enumerate probable solutions for this problem. So, let’s dive in then
The error code m7121 1331 usually is denotive of a problem with your PC’s browser. This error gesticulates to some predicament with your browser, usually the unsupported ones. This error usually manifests in browsers like Speed Browsers and so forth.
That is because these browsers can hinder the player that Netflix utilizes for playing movies and TV shows. While it might seem like a big deal, it surely doesn’t warrant any fretting. We are here to guide you as to how to overcome this problem easily.
How to Fix the Error Code m7121 1331
Before you start with the whole error code fixing process, just bear with us for a moment. The first thing that you should do is to perform the age-old method of restarting your PC. It will certainly provide a fresh base from which more effective measures can be taken. Also, in rare cases, this restarting sometimes ameliorate the situation as well. That is because it can sometimes remove any corrupted data that might be the culprit.
Now, once you have restarted your PC, check to see whether if the issue in question has been resolved or not. If it persists then you should move on to other potential solutions. We recommend that you follow the measures mentioned below for removing this problem:
Step 1:Opt for a Browser that supports HTML5
The first thing that you should check is whether if your web browser is HTML5 enabled or not. Sure the different and eloquent browsers might seem unique and appealing, but they might be what is causing the problem. These browsers are aesthetically appealing but they might not support HTML5. This is what leads to the error code concerned. That is why you should stick to popular browsers like Chrome, Edge, Firefox, etc. as they support HTML5.
Step 2:Disabling Google Chrome Extensions:
This is for those users who are on Google Chrome and use the latter for Netflix. You might have also installed quite many extensions on your chrome. There is a probability that these extensions are the reason for the error code m7121 1331 occurring. You should, therefore, disable all of these extensions and then note whether if the error has been resolved or not:
Just go to the Chrome Browser and type in the following
Now, turn each extension from “On” to “Off” position
Turn off your browser and then restart it
Check to see if the error code has dissipated or not
Step 3:Widevine Content Decryption Module
There is another reason for this error code to persist and it is related to the Widevine Content Decryption Module. It is possible that the latter might be outdated and needs to be updated. You should update the said module and it probably just might solve the issue. Some of you might not be aware of the process required for updating this module. That is why we are going to guide you on how To update the Widevine Decryption Module. Just follow these steps:
Start Google Chrome
Type in chrom://components/
Scroll down until you reach the entry labeled “Widevine Content Decryption Module”
Click on the “Check for Update” button
Now refresh your page and check whether if the status shows “up to date” or not. If it does, then you have successfully updated your Widevine Decryption Module
Finally, restart your PC and then check if the problem has been resolved or not
Step 4:Clearing out Browser Data
Another thing that you can do to possibly remove this issue is to clear your browser’s history. That is because there are chances that your browser has been contaminated by some corrupted cache data. Clearing out this corrupted data from the browser will possibly culminate in the removal of this error code. So, if you are experiencing this error code then try clearing your browser’s data and check whether if the issue has been resolved.
Step 5:Uninstall and Reinstall the Browser
There is a possibility that your browser has become irrevocably corrupted or outdated. Under such conditions, you will have no choice but to uninstall and then reinstall it. To uninstall your browser, follow the steps mentioned below:
Press the Windows and R button simultaneously
Now type in “appwiz.cpl” in the dialogue box and press Enter
Now search out the browser that you need to uninstall and once you have found it, right-click on it and press uninstall
Now, restart your PC
Once you have restarted your PC, go to the official site of the browser that you want to reinstall.
Download the latest version and then check if the error code has been fixed or not
Step 6:Netflix Server Status
Sometimes the Netflix Servers might be to blame for this error code. If the server is down then this error will persist. You should check to see whether if this is the issue if all else fails. You would be surprised as to how many times this has happened to many users. This error will subside if the Netflix Server status returns to operational.
So, there you have it, the best and most effective means for getting the Error Code m7121 1331 in Netflix fixed. We are certain that you will be able to resolve your issue if you stick to these methods. If the problem persists then we recommend you contact the Netflix service providers and file a complaint with them.
But this is highly unlikely as there is a strong probability that your problem will be fixed by the aforementioned methods. All we can say now is that good luck and we sincerely hope you surmount this problem.