Pro Tools AAE Error 6117 Windows 10 [Solved]

The error code means that Pro Tools was unable to detect or operate with the audio driver that was installed on your device. When device is missing or is not present, this error comes on the screen to the user. If built-in hardware doesn’t find it, error is shown even if you have installed the same. You need to do some checks to make things work certainly so that error and control can be managed and properly checked.

What Is AAE Error 6117?

The first step in troubleshooting any error code is to understand what it means. Pro Tools could not initialize the selected audio unit, as indicated by AAE Error 6117. They advise you to use a different audio kit.

Fortunately, resolving AAE Error 6117 is simple and straightforward. Simply follow a few basic steps and, if necessary, install a universal audio driver.

For Pro Tools First users, this is one of the most popular error codes. It usually happens when the audio driver is being used by another program or operation. There are a handful of possible causes for this type of error such as driver conflicts, CPU performance, low hardware buffer size, etc.

With later updates, Avid was able to fix the issue. They say that Pro Tools First 12.8.2 does not have this problem.

You should try downloading the most recent update first. Upgrading will likely fix the issue. Some users, however, continue to see the AAE 6117 error code.

With Pro Software First, you get a “AAE error -6117.” This error means “System is not present,” and it’s most likely because your interface’s driver is missing. This is most definitely a Windows computer. Install ASIO4ALL if a driver isn’t available or if you’re using the PC’s built-in audio hardware. If the error persists, experts suggest that you try the following.


Right-click the Speaker Icon in the lower right corner of your screen and pick Assets. Then select Playback Devices from the drop-down menu.

Disable all sound devices: Right Click all the devices

  • In the Recording tab, next to Replay, do the same thing (on top of the dialogue box) After you’ve disabled all of the Playback and Recording devices, try running Pro Tools First again. If it works, you will re-enable all of your sound systems.
  • Although the -6117 error is more likely to occur in Pro Tools First, it may also occur in other versions of Pro Tools if an audio interface cannot be identified. De-activating all audio devices in Pro Tools 12.6.1, according to one user
  • Despite some drawbacks and documented flaws, Pro Tools is one of the most widely used DAWs. AAE Error 6117, which is a problem with the audio engine, is one of the most frequently recorded errors.
  • If you’re having trouble figuring out how to solve this problem, there are a few troubleshooting steps you can take with Pro Software to repair AAE Error 6117.

Install the most recent audio interface driver.

  • The first move is to make sure you have the most current audio interface driver enabled. Updates, like newer drivers, should be downloaded and installed automatically by most interfaces and computers. However, connectivity issues and other issues can prevent the update from occurring on occasion.
  • The most recent driver for your audio interface can normally be downloaded from the manufacturer’s website. You can also open the Control Panel on a Windows PC to automatically check for the most recent driver.
  • To access the Control Panel, go to the Start Menu and choose Control Panel. After that, you can access the Device Manager.
  • Expand the section called “Sound, Video, and Game Controllers” in the Device Manager.
  • Look for your audio interface in the list of devices. Select “Properties” from the context menu when you right-click on your GUI. There should be four tabs in the first dialogue box that appears. Select the Driver tab from the drop-down menu.
  • The driver provider, date, and version should all be visible on this dialogue screen. A button to update the driver is also available. This enables you to install a driver from a CD or conduct an online driver search.
  • Visit the manufacturer’s website if Windows cannot find a newer driver for your audio interface. 
  • Close Pro Tools before upgrading. After installing a new driver, you can restart your machine.
  • If the AAE 6117 error code persists after restarting the device, you can try downloading a universal audio driver.

The ASIO4ALL Universal Audio Driver should be mounted

  • The universal audio driver ASIO4ALL is recommended. It works with Pro Software First and lets many users get rid of error codes.
  • The ASIO4ALL installer file can be downloaded for free. To install the driver on your computer, open the file and follow the instructions. After downloading the driver, remember to restart your device.
  • You should have a new link in your start menu called “ASIO4ALL Offline Settings” after downloading the driver. Pick your audio interface in the offline settings. The software can then be closed.
  • As Pro Tools starts up, hold down the “N” key on your keyboard to pull up the Playback Engine window. You can choose your audio interface from this window.
  • Most users should be able to resolve AAE Error 6117 by installing ASIO4ALL. There could, however, be one more step you need to take.

Disable Recording Devices on Your Computer

  • If the other measures don’t work, consider shutting off all recording and playback devices on your machine. Before you begin, make sure Pro Tools is closed.
  • You can also keep ASIO4ALL on your screen. It is required for the final method of troubleshooting.
  • Right-click the tiny speaker icon next to the clock on a Windows PC. Depending on the version of Windows you’re using, go to “Sound Properties” or “Sounds.”
  • The “Playback” and “Recording” tabs should be present in the dialogue box that appears. Disable all of the devices on each tab.
  • While keeping the “N” key on your keyboard, start Pro Tools. Select ASIO4A in the Playback Engine window when it appears.
  • You will re-enable your playback and recording devices if these steps resolved the error code. After you’ve solved the problem, you shouldn’t have to go through this again.
  • If any of your disabled devices aren’t identified in the dialogue box, right-click the window and select Display Disconnected and Disabled Devices from the menu. The devices should show up, and you should be able to re-enable them.

More About Fixing Pro Tools AAE Error – 6117

  • When attempting to load the Pro Tools software, some Windows users are receiving the ‘AAE Error -6117′ warning. Other users have stated that when they try to open the PlayBack Engine menu, they get this message (by pressing the N key on the splash screen).
  • The audio system could not be initialized, as shown by this error code. The most common cause of this issue is a missing driver for the interface you’re trying to use.
  • If you’re having trouble troubleshooting this problem, try forcing the Playback Engine window to appear right after you open the Pro Tools application. In most cases, this will help you to avoid a conflict between Pro Tools and a recording or playback system.
  • This problem can also occur if you don’t have a necessary audio interface driver installed. In this case, you can either download it from the official AVID interface download page or replace the official interface driver with the ASIO4All driver (if there isn’t one for your model).

However, there are several situations where Pro Tools and a playback / recording system clash.

Force the Playback Engine window to appear

  • Before moving to any of the other solutions mentioned below, see if you can get the Playback Engine window to appear at Pro Tools’ initial splash screen.
  • Note: Forcing Pro Tools to open with admin privileges will help. Right-click the Pro Tools launcher and select Run as administrator from the context menu to accomplish this.
  • Some users who were also experiencing error -6117 indicated that they were able to completely avoid the error code by pressing the N key immediately after starting PRO Tools
  • This should pull up the Playback Engine window, where you can choose from a variety of options.


The AAE Error 6117 message is inconvenient to deal with. It’s less likely to happen now that Pro Tools has been upgraded. Some users, however, continue to encounter this error code. If you receive the AAE 6117 error code, make sure your drivers are up to date first. Installing the ASIO4ALL universal audio driver is the second choice.

If none of the other solutions work, try disabling all playback and recording devices. When the Playback Engine window appears, make sure the ASIO4ALL driver is selected. Finally, once you’ve figured out how to fix the error code, you can leave your audio project at the default 44.1 kHz/16-bit setting.