There was a Problem Resetting your PC Windows 10 [Quick Fix]

There was a Problem Resetting your PC that can occur for many reasons. The main reason is due to corrupted files on your PC. In this guide, we will be looking into what this error means, what causes it, and how solve it. There are several ways to fix it. However, for those that are in a hurry, we will summarize. The easiest solution would be Solution # 3. If that doesn’t work, try solution #2. 

What is There was a Problem Resetting your PC?

This error makes resetting your Windows computer an impossible task. PC reset error can stop you from restoring your Windows 10 to its original state. This can be a big problem and in this article, I’m going to show you how to troubleshoot this error.

What causes this ‘There was a problem with your PC’ error?

This error occurs when there are corrupted files on your PC. The message reads; “There was a problem resetting your PC”. Nonetheless, once you see this error on your screen, you ought to fix it with the steps I detailed within the next section.

How to Fix the This  Error

You can easily fix this error by following the detailed steps below.

Solution 1 — Perform a system file check

This issue can often occur due to corrupted files. Therefore, you’ll fix this problem by performing an easy SFC scan. To do that, you only got to follow these steps: 

Step 1: Press Windows Key + X to open Win + X menu. Now select prompt (Admin) from the list. If this feature isn’t available, you’ll also use PowerShell (Admin). 
Step 2: When prompt opens, enter SFC /scannow. 
Step 3: SFC scan will now start. Wait for about 20 minutes for the process to complete. 

If an SFC scan doesn’t solve the difficulty, or if you can’t run SFC, you would possibly need to use a DISM scan. To do that, just start Prompt as administrator and run DISM /Online /Cleanup-Image /RestoreHealth command. Keep in mind that the DISM scan can take quite 20 minutes, so don’t interrupt it.  

Solution 2 — Make use of a boot-up CD or USB stick 

You can use a boot-up CD or USB stick by following the steps below;

Step 1: Get the Windows 10 install files from the Microsoft website to make a boot-up CD or USB stick. For a step-by-step guide, inspect our article on the way to create a bootable USB persist with Windows 10. 

Step 2: Plug the USB stick in or insert the CD then choose Reset.
Step 3: Finish the reset by following the instructions on the screen. 

Solution 3 — Make use of a System Restore Point 

You can solve this PC reset error by performing a System Restore. This feature revives your PC to a previous state and fixes many issues within the process. Using System Restore is quite simple, and you’ll restore your PC by doing the following: 

Step 1: Press Windows Key + S, enter system restore and choose Create a restore point from the menu. 
Step 2: System Properties window will now appear. Click on System Restore. 
Step 3: Once the System Restore window opens, click Next. 
Step 4: If available, check Show more restore points options. Now select the specified restore point and click on Next. 
Step 5: Finish the method by following the instructions on the screen.

If there are no restore points, go to the Instrument panel, select Recovery, then go to Configure System Restore then select Configure and switch on system protection to enable this feature.

Solution 4 – Disable Ragentc 

You can fix the ‘There was a problem resetting your PC’ message just by temporarily disabling reagentc. To do this, just follow these steps: 

Step 1: Start Prompt as administrator.  

Step 2: Now run the subsequent commands: o reagentc /disable o reagentc /enable After running these commands, attempt to reset your PC again. 

Solutions 5 – Perform SFC Scan outside of Windows 

Sometimes you would need to perform SFC scan outside of Windows 10 to repair this error. Just follow the steps below.

Step 1: Access the start menu and click the facility button. Hold down the Shift key and choose Restart from the menu.  
Step 2: List of options will appear. Click Troubleshoot > Advanced options > prompt 
Step 3: Now run the wmic logicaldisk get deviceid, volumename, description command. 

Step 4: Locate your system drive. Then enter the following command: sfc /scannow /offbootdir=d: /offwindir=d:Windows

Solution 6 – Run a DISM scan outside of Windows 

Once you create an installation media, connect it to your PC, and follow these steps:

Step 1: Boot your PC from the installation media. 
Step 2: Select the language you want.
Step 3: Now click Repair your computer option within the bottom left corner. 
Step 4: Now choose Troubleshoot > Advanced options > prompt 
Step 5: Enter dism /get-wiminf /wimfile:E:sourcesinstall.esd command. you ought to now see all system images available on the installation media. If you don’t see this information, try employing a different letter rather than E: to access the system image. 
Step 6: Now enter mkdir d:scratch. 
Step 7: Now run dism /image:d /cleanup-image /restorehealth /source:esd:e:sourcesinstall.esd:2 /scratchdir:d:scratch /limitaccess command. If everything is okay, DISM scan should now start and repair your files. 
Step 8: Once the scan is finished, check if the error is fixed. 

Solution 7 – Refresh Windows from Windows Defender 

You can solve this problem just by refreshing your PC from Windows Defender. Just follow these steps: 

Step 1: Press Windows Key + I to open the Settings app. 

Step 2: Access the Update & Security section. 

Step 3: Now choose Windows Defender. Click the Open Windows Defender Security Center button. 
Step 4:  Go to Device performance & health. 

Step 5: Click additional information in the clean slate section.  

Step 6: Now click the start button. Refresh your PC. By refreshing your PC you’ll remove most files from the system drive, so back them up. 

Solution 8 – Perform a clean install 

If the ‘There was a problem resetting your PC error’ message, your only solution could be to perform a clean install. 

Step 1: Make an installation media with Media Creation Tool. 
Step 2: After doing that, boot your PC from the installation media and choose your system drive. 
Step 3: Finish the installation. 

Once the installation is complete, you’ll have a neat installation of Windows 10 and therefore the problem should be resolved. 


PC reset error is common for windows 8 and windows 10 users. It sometimes takes time to go away but is very fixable. In this article, I have equipped you with the required information to help you fix it. Now it’s your turn to perform these solutions and overcome this error.