Runtime Error! Program: C:\Program Files\Logitech\SetPointP\SetPoint.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information.
Have you encountered the setpoint.exe runtime error on your Logitech computer? This is an issue that has been popping up specifically for users of Logitech computers running the Windows 10 operating system. This article will detail what the setpoint.exe process does for your computer, examine the issues that cause the setpoint.exe runtime error, and outline several troubleshooting methods to resolve this issue.
What is the Setpoint.exe Runtime Error?
The setpoint.exe process is the executable component of Logitech SetPoint, a software that allows users to customize mouse buttons, keyboard F-keys, control tracking speeds, and configure device-specific settings.
This software is typically installed by users who have a mouse with more than five buttons that requires extra support for these buttons. These are users who typically require the extra functionality for gaming or coding purposes. If you have not downloaded Logitech SetPoint on your computer, but you are encountering errors related to setpoint.exe, then you should download and run an anti-virus tool like Malwarebytes as it is likely that you are dealing with a virus or malware.
Causes of the Setpoint.exe Runtime Error
Runtime errors are typically caused by issues with various components within the software. In the Logitech SetPoint software, this includes issues such as irregular entries in the registry, incorrectly configured system settings, and missing libraries of runtime components of Visual C++.
This could also simply be an issue inherent to the Logitech SetPoint software, such as the msvcp.dll file located within Logitech SetPoint on your computer. After determining the specific cause related to your setpoint.exe runtime error, it is time to begin the troubleshooting process. The next section will detail a few troubleshooting methods that should resolve the runtime error.
How to Fix the Setpoint.exe Runtime Error
There is a method of troubleshooting this runtime error for each of the causes listed in the preceding section. These troubleshooting methods are fairly simple and harmless, but you should still make sure that you follow each of them as precisely as possible. You should definitely make sure that the setpoint.exe file, or any other executable files, on your computer is not a virus or malware before continuing. Run Malwarebytes or any other secure anti-virus tool before moving on to the first troubleshooting method.
1. Install Missing Visual C++ Libraries
One of the most ostensible causes for this runtime error is missing libraries of runtime components of Visual C++ on your computer. If this is your case, then simply uninstall the Microsoft C++ Redistributable package on your computer and reinstall the latest version from the Microsoft Support website. You can also install these missing runtime libraries, and reinstall existing libraries, by downloading the Visual C++ Runtime Installer onto your computer and pressing the Y key for Yes when prompted.
2. Delete to Refresh the Msvcp110.dll File
If the first troubleshooting method does not resolve your issue, then you might be dealing with an issue related to the msvcp110.dll file within Logitech SetPoint. This file is required for running setpoint.exe on Visual C++, so it should not be removed from your computer. However, when you delete the msvcp110.dll file it simply replaces itself with a fresh copy. If there is an issue related to the msvcp110.dll file, then deleting it to refresh the file will resolve this issue. Before you delete the msvcp110.dll file from your computer, follow these four steps.
- Press Ctrl+Alt+Esc on your computer to open up Windows Task Manager.
- In Windows Task Manager, navigate to the Processes tab.
- Locate and terminate setpoint.exe.
- After doing this, delete the msvcp110.dll file and restart your computer. The msvcp110.dll file’s location should be “C:\Program Files\Logitech\SetPointP\msvcp110.dll”.
3. Manually Set a Boot Entry Option
If neither of the troubleshooting methods listed above has worked for you, then you can try troubleshooting issues related to your operating system. One method for doing this is to configure the boot entry for your Windows 10 operating system manually by using the BCDEdit/set command. To manually configure the boot entry for your operating system using the BCDEdit/set command, follow these three steps.
- Open the Search tab and type “Command Prompt”.
- Right-click on it and choose Run as Adminstrator.
- When the cmd window opens on screen, type the “Bcdedit /set IncreaseUserVA 2800” command into that window.
- After pasting this command type exit the command prompt and restart your system.
4. Clean Boot Windows 10
If that troubleshooting method did not work, but you are sure that the runtime error is related to an issue with your operating system, then you can try performing a clean boot of Windows 10. To perform a clean boot of Windows 10, follow these nine steps.
- Press the Windows key + R to open a Run dialog box.
- Type “msconfig” into the text box and click OK.
- Navigate to the General tab and select Selective Startup.
- Uncheck the box corresponding to the Load Startup Items option to deselect it.
- Select the Load System Startup and Use Original Boot Configuration options if not already selected.
- Navigate to the Services tab and select the Hide all Microsoft Services option, then press Disable All.
- Select the Apply button.
- Click OK to close MSConfig.
- Click Restart when prompted to restart your computer.
5. Reinstall Logitech SetPoint
If none of the troubleshooting methods listed above have worked, then try reinstalling the Logitech SetPoint software. To reinstall Logitech SetPoint on your computer, follow these six steps.
- Press the Windows key + R to open a Run dialog box.
- Type “appwiz.cpl” into the text box and click OK.
- Navigate to Programs and then Programs and Features.
- Select Logitech SetPoint from the list of software.
- Select the Uninstall option and click Yes.
- Restart your computer, then reinstall SetPoint from the program’s website.
Ultimately, the setpoint.exe runtime error is a relatively simple runtime error to resolve. If you follow the troubleshooting methods listed above, you should be able to resolve your issue in no time.