How To Fix SMS Origination Denied [Error 97]

Error 97 SMS Origination Denied occurs on android devices, it can be a Straight Talk device or Tracfone, or a few other prepaid phones. Recently users are facing the “Error 97: SMS Origination Denied” Error while sending SMS on their androids.

In this detailed guide, we will go into what this error is, what causes it, and how to solve it in a few different ways.

After receiving numerous reports from multiple users, we decided to research the difficulty and devised a group of solutions to repair it completely. Also, we looked into the explanations thanks to which it’s triggered and listed them as follows.

Corrupt Data: In some cases, the info from the messages app could be corrupted thanks to which the difficulty was being triggered. Corrupt Data can interfere with system processes and stop messages from browsing.

Corrupt Cache: Some data and launch configurations are cached by the messages application to scale back loading times and to supply a smoother experience. However, over time, this cached data might get corrupted due to which the error is being triggered.

What are the Solutions to Fix “Error 97: SMS Origination Denied” Error?

Now that you simply have a basic understanding of the character of the matter, we’ll be moving on towards the solutions. Make sure to implement these within the specific order during which they’re presented to avoid conflict.

1. Clearing Cached Data

If the cached data by the messages application has been corrupted it’d prevent the messages from browsing. Therefore, in this step, we will only be clearing the cache which will not delete any of the messages.

For that: If the issue is with your computer or a laptop/notebook you should try using Restore Repair which can scan the repositories and replace corrupt and missing files. This works in most cases, where the difficulty is originated thanks to a system corruption. 

Drag down the notifications panel and click on the “settings” icon.
Clicking on the Settings Cog
Scroll down and click on “Applications”.
Clicking on the “Applications” option
Click on “Apps” and click on the “Messages” app from the list.

Selecting Messages: If you don’t see the messaging app, click on the three dots in the top right corner and click on “Show System Apps”.

Select “Storage” and click “Clear Cache”
Clicking on “Clear Cache”
Wait for the cache to be cleared and check to see if the issue persists.

2.Clearing Data

For some phones, clearing the info for the Messages app doesn’t delete the messages except for some phones it does. To do this, repeat the same process that has been indicated in the previous method and click on the “Clear Data” option instead of the “Clear Cache” one.

This is how to clear data to fix error 97 in SMS app. The cache is data that’s stored in your smartphone to assist in making access faster, so if there’s any corrupted cache stored within the smartphone of your SMS app you’re getting to face this error.

Step 1: Launch Settings in the App; then tap on the Applications or Apps option in the list.
Step 2: Next is to scroll through, check the list, and click on the Messages option

In some cases, the Messages App could be hidden, to look at that you simply got to tap on the three-dot icon and tap on ‘Show System Apps‘

Step 3: Now tap on the Storage option
Step 4: Next thing is to tap the Clear Data button. This will clear all the cache stored in your smartphone previously.

Restart your smartphone once after completing this process and you’ll send an SMS to see whether it’s working or not. In case clearing the cache doesn’t fix the issue, in this step, we will be clearing the data for the Messages app. Make sure that the important messages are backed up just in case they are deleted.

3. Clear the SMS app’s Cache

If the culprit here is the cache, clearing it should get rid of this error. What you would like to try to is straightforward – clear the SMS app’s cache. Here’s how to do it.

Step 1: Open the System Settings from within the notification panel by tapping on the gear icon on the highest or through the apps drawer by tapping on the Settings icon.
Step 2: Scroll down on Settings and find Applications or Apps counting on the phone you’ve got. Tap on it.
Step 3: Find Messages on the list of apps and tap on it.
Step 4: If you can’t find the messaging app, it’d be because it’s hidden. If that is the case, tap on the 3-dot menu icon on the top right corner and select ‘Show System Apps’.
Step 5: After you’re inside the message app’s settings page, tap on Storage.
Step 6: Tap on the Clear Cache button and wait till it’s done.
Step 7: Reboot your phone.

With the many reports of Android users getting a mistake error while trying to send a text message using the SMS app. when trying to send an SMS, users are becoming Error 97 SMS Origination Denied message. Listed above are the sure ways to fix Error 97 when sending SMS. The above comprehensive group will be helpful to troubleshoot this error.


If clearing the cache didn’t work, clearing the data should do the trick. Clearing data is similar to clearing the cache.

All you have to do is follow steps 1 to 5 from above and instead of tapping on the Clear Cache button, tap on Clear Data. Make sure you reboot your phone after.

Fix Error 97 when sending SMS. Note that clearing data on a number of the phones will clear all of your messages so confirm you copy any important messages.