This problem can manifest in several ways. For instance, the application may not open properly. Instead, it will reopen randomly when you launch it. In other cases, it will show a white screen that seems to originate from the left side before closing. This will go in an infinite loop.
Other users have reported that the Play Store launches itself, even when you have another app running. In either case, the problem is often caused by a free application or update you carried out on your device. You can troubleshoot the problematic app by running the phone in the Safe Mode.
If this is the problem, uninstalling the adware application should fix the problem. If not, restarting the phone, or clearing the data and cache on the Play Store may fix the issue. Throughout this guide, you will learn what causes the Play Store randomly opening issue and how to fix it.
- 1 Possible Causes of the Play Store Randomly Opening
- 2 How to Fix the Play Store Randomly Opening Problem
- 2.1 Method 1: Check the Internet Connection
- 2.2 Method 2: Manage the ‘Open Supported Links’ Settings
- 2.3 Method 3: Clear Days and Cached Files on the Play Store App
- 2.4 Method 4: Remove Your Google Account and the Add it Afresh
- 3 Final Verdict
Possible Causes of the Play Store Randomly Opening
Different things can cause the Play Store application to open randomly, even when you have other applications running. Here are some of the common causes of the Play Store randomly opening problem:
Clicking on Ads
If you clicked on an ad on your browser or any other application on your device, it will automatically redirect you to Google Play to download the advertised application. Actually, this is the leading cause of the Play Store randomly opening problem.
The Play Store randomly opening problem may also be caused by adware that has installed itself on your device. In most cases, this happens as you download and install other applications from third-party sources. The malicious software is designed to push advertisements on your device, even when you already have other applications running.
If you recently installed an application from a source other than the Google Play Store, this is most likely the problem. To fix the issue, you need to check the installed applications on your device and remove the one that appears to be odd.
How to Fix the Play Store Randomly Opening Problem
First things first, go through the list of installed applications on your device to see whether you have an adware program installed. In this case, you should check for any applications on the list that did not come with the phone and you did not install.
Next, navigate to Security> Device Administration> Device Administrators, and check to see if any of the applications you downloaded recently had placed themselves here. If none of these appears to be the problem, here are some of the most effective methods you can use to fix the issue.
Method 1: Check the Internet Connection
If you launched the Play Store app and it keeps restarting itself in an infinite loop, check whether your device is connected to the internet. A weak Wi-Fi or mobile data connection can cause the Google Play Store application to restart itself randomly.
Method 2: Manage the ‘Open Supported Links’ Settings
Rather than configuring the ‘Open Supported Links’ settings for each application individually, you can just manage the settings centrally for all apps. To do this, launch the Chrome OS settings app on your device and then navigate to Apps > Google Play Store > Manage Android preferences.
This procedure should launch the Android Settings app on your device. Now navigate to Apps & notifications > Default apps > Opening links. This will display a list of applications that are allowed to open supported links on your device.
You should then go through this list and set the preferences in whichever way you desire. By so doing, you can limit the number of apps that can open supported links—which often means triggering the Play Store app to launch.
Method 3: Clear Days and Cached Files on the Play Store App
If the cached files on your Play Store app are corrupted, they may cause the application to restart randomly. This issue may be fixed by clearing the App data and cached files, which clears bugs and makes the app start afresh.
Step 1: Launch the Settings application on your device, and then tap on the ‘Apps & notifications’ option. This will display a list of the apps currently installed on the device. In some Android versions, you may need to click on the ‘Display All apps’ option to display all the applications.
Step 2: Scroll down the list of applications to find the Google Play Store application. Tap on the App, and then tap on the Storage field.
Step 3: Now tap on the blue ‘Clear Cache’ button to clear all cached data for the app.
Step 4: Next, click on the blue ‘Clear Data’ button. This will reset the Play Store app to its original version, this clearing any bugs that may have existed.
Once you are done, close the Settings application on your device and restart the device. Check to see whether this stopped Play Store from opening randomly.
Method 4: Remove Your Google Account and the Add it Afresh
Some users have been able to stop the Play Store from randomly opening by just removing their google accounts and adding them again later on. This solution has also been proven to help when the Play Store app crashes from time to time.
The following steps will help you accomplish this:
Step 1: Remove the Google Account
To begin with, you should navigate to the Settings app on your Android device. Scroll down the Settings menu and tap on Accounts. This should display all the accounts associated with your device. Now select the Google account that is associated with the Play Store app.
This is normally the very first email account you added while setting the device up for the very first time. You should then tap on the ‘Remove account’ option. You will get a prompt reminding that removing the account will cause you to lose all the linked data.
To confirm the removal, tap on ‘Remove account’ yet again.
Step 2: Add the Account Once Again
Before adding your Google account again, you should consider restarting the Android device. Once ready, open the Settings app on your device and then tap on Accounts. Next, scroll to the bottom and tap on the ‘Add account’ option.
Select Google in the displayed list of account options. At this point, you will be asked to authenticate this operation by entering your pattern, password, or fingerprint. Once authenticated, you only need to sign in to the account you wish to add by entering the required account information.
Once you are done, restart the device and see whether Play Store is still opening or crashing randomly.
If the Play Store app on your Android device is randomly opening or crashing, you should first restart it and check whether the problem persists. This problem may be triggered by a myriad of things, ranging from corrupted cache files to adware that installs itself anonymously on the device.
You can begin by checking whether your internet connection is strong and reliable, then clear app data and cache. You may also need to manage the Supported links on your device to fix the Play Store app randomly opening issue.